Connectivity is adequate, with a USB-C port next to the wireless charging pad upfront in the centre console and two more USB-C charging ports in the front armrest. The rear passengers just get AC vents but no ports of their own. Instead, you will have to run a longer cable from the front armrest to the backseat as a workaround.
Similarly, while the seats are supportive, well-cushioned and beautifully finished in perforated tan leatherette, they aren’t ventilated. A feature that is rapidly becoming the clincher amongst the entry-level sedan and SUV segments, this omission deserves a heated debate (no pun intended). Also, in their quest to reduce physical buttons, even the seat adjustment buttons shown as a diagram on the door panel are capacitive and don’t move forward or back in conjunction with your inputs. It’s unnerving and unintuitive, making it seem like forced tech.
But the door card itself is beautifully finished with ambient lighting and a floating door handle finished in matte aluminium. There’s almost nothing to complain about, quality-wise. This is what a proper Mercedes cabin should look and feel like.
Mercedes has stepped up the tech around safety too, equipping the new C-Class with its Car-to-X platform that allows it to be connected to other new-gen Mercs that run the same NTG7 (and to a lesser degree, NTG5/NTG too) and stay up-to-date with road closures, accident situations or any hazard by relaying information via the Mercedes cloud and on to the C-Class’ infotainment screen. It’s still early days, with a few hundred cars using this network but the numbers are only set to go up. With a camera and radar, the C200 also gets active park assist and active brake assist, both need to be approached with realism in Indian conditions, not optimism.